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20120928
20121006
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new ways to investigate crime. >> social media works. it's another tool in our arsenal and in law enforcement to solve crime. >> reporter: in may, seattle police investigated the shooting of five people in a cafe. the suspect got away. only nine minutes after the shooting, police made their first report on twitter. then a police officer at the scene started posting more details like the suspect's hair color, what he wore, and what kind of a car he used to get away. >> there is a lot of community concern. we wanted to make sure that people knew what the police department was doing to keep them safe. >> reporter: the los angeles county sheriff's department teaches staff the best way to use social media to solve crime. >> you can go back to those creative writing classes with the understanding that you have potential civil and criminal consequences for what you write. >> reporter: they warned writers not to use racially charged language and must never post rumors. the instructor teaches the good relations with the citizens. >> you have to speak to them when there is not an emergency
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